When you are a partner of Shizencos, you will be supported by us with extremely good after-sales policies and many attractive promotions, to ensure customer benefits.
Not only that, the staff always cares and takes care of customers in the most dedicated way, even when unexpected problems arise such as product warranty, return of goods... However, Shizencos will not respond to or resolve the following cases:
GENERAL PROVISIONS
- Expired goods
All Shizencos products are manufactured after your order process. In addition, all products are tested and certified by the Ministry of Health.
Therefore, all feedback on exchanging or returning expired goods will not be accepted and resolved by Shizencos.
- Storing goods in violation of regulations
Products manufactured by Shizencos are all preserved in a closed production process with clean criteria, preserved in a sterile environment. In addition, after packaging, the goods are also placed in a place with a suitable temperature.
Therefore, after purchasing, customers need to learn how to preserve goods, avoid placing goods in unsuitable environments that cause damage to the goods.
- Goods not manufactured by Shizencos
All batches processed by Shizencos are certified by the Ministry of Health for safety and product quality. At the same time, Shizencos batches are clearly and accurately marked and noted.
Therefore, if the product code and barcode are checked by Shizencos and the product is not manufactured or packaged by Shizencos, we have the right to refuse to return the product.
