Shizencos was born with the desire to become a business specializing in providing high-end beauty products.
Along with providing services and always paying attention to after-sales policies is what Shizencos puts first. In which, offering preferential packages, absolute support policies for transportation and returns, so that the purchase goes smoothly.
About shipping
When the customer has agreed to use the service, Shizencos will have the following shipping support policy:
- For customers in HCM city: Free shipping applies.
- For customers in the provinces: Free delivery to bus stations, train stations, and airports in the inner city to deliver goods to customers in the provinces (customers pay for shipping costs to their home address).
After receiving the goods, the customer checks that the information is correct, the goods are still sealed, and are in original condition.
About return
Returning or exchanging goods after purchase is something that no one wants. However, despite our best efforts, mistakes are inevitable. It not only causes loss of money, time, effort, and even customer trust.
To limit incidents and create trust in customers, Shizencos offers the following return policy:
- In case of technical errors during the manufacturing process: We will check and accept a full return for the customer.
- In case of semi-finished products: In case the customer only processes the ice cream and packages it himself, Shizencos is only responsible for the quality of the product after receiving the defective product and checking it. After confirming the exact situation, Shizencos will proceed to return the defective product and exchange it for a new replacement product.
- In case of broken goods during transportation: Shizencos will accept returns of broken products during transportation to return to customers.
With Shizencos's free shipping and return policies, we hope to bring you the best, fastest and most satisfying service experience.
SHIZENCOS PHARMACEUTICAL CHEMICAL CO., LTD.
- Head office: 43D/6 Ho Van Hue, Ward 9, Phu Nhuan District, HCMC.
- Factory: Factory B1, B2 Ossif, Tan Kim Industrial Park, Can Giuoc District, Long An Province.
- Email: contact@shizencos.com
- Hotline: +84 28 3636 8418 – 0901 367 522
- Website: https://shizencos.com/
